It took me 4 years of living in Philadelphia before I finally began the task of looking for a new general practice, which didn’t prove to be an easy process. I visited several doctors that I wouldn’t recommend to my worst enemy before stumbling upon RWWC.
I first found RWWC through my insurance company, and decided to stop by because the office is only a block from my house. From my very first visit, I have loved my whole experience with RWWC. The receptionists are friendly and knowledgable. They always returns calls and emails promptly, and always fit you in for an appointment. The office also has convenient hours, with openings on Saturdays if you can’t make it in during the week. This is also one of the most tech-savvy doctors I’ve visited. Through the online portal, you can make appointments, request prescription refills, and ask your doctor questions. They send your prescriptions directly to your pharmacy electronically, so there’s no waiting around for them to be filled after you drop off the slips. If that’s not enough, they also send out a monthly e-newsletter with various health and wellness tips, and usually a special offer for some of their spa or fitness services.
The office itself is always quiet and clean. I appreciate that there are no screaming children running around. I’ve never had to wait more than 15 minutes for my appointment.
Every doctor I’ve seen is friendly and thorough. I never feel like they are rushing me out the door. Dr. Rowbotham asked me a lot of questions about my background and medical history on my first visit, and has been great on subsequent visits as well. My most recent visit included a dermatological procedure that required some stitches, which I was not prepared for. Dr. Bachurina was patient and comforting during the procedure, then called me from her personal phone on a saturday evening just to check up on me and make sure I was doing ok.
The other great thing about this office is how many services they offer. They have regular internal medicine, ob/gyn, dermatology, fitness, nutrition and weight counseling, and spa services.
I am so glad I found this practice and look forward to continuing my care there.