Tips and Tricks: Preparing For Your Telemedicine Appointment

October 1, 2020 by Dr. Leslie Saltzman

We’d like to support our patients in making telehealth visits as easy and as valuable as possible. Please review the tips below in order to best prepare for your visit. 

  1. Choose your tech.

It is helpful to decide ahead of time what device you may use for your telemedicine visit. The easiest method that we suggest is using the texted link that you will receive 30 minutes before your scheduled appointment time. The link will open the appointment directly in the browser of your smartphone without requiring you to download any additional apps or login to any accounts. If this method does not work for you, then you can use a computer, laptop, or tablet to sign into your patient portal either through our website, www.rwwc.com, or the app ‘healow’ to attend your appointment. Having a reliable internet connection is also important.

  1. Set-up prior to your appointment.

Make sure you ask your provider’s office about any technology set up that may need to occur ahead of your telemedicine visit. This may include downloading an app or creating a new account. Neither of these are required for Rittenhouse Women’s Wellness Center, however if you are referred to a specialist, their setup may differ from ours. You should ask for a contact number in case there is a problem during your telemedicine visit. Doing this will reduce the stress of managing new technology during the actual telemedicine visit.

  1. Choose a quiet, private place.

Find a place for your appointment that is quiet so you can hear your provider, and they in turn can hear you. This will reduce distractions and interruptions, making your appointment more productive.

  1. Prepare your medical history. 

Just as in an in-person visit, having accurate medical history available is helpful. If you have seen other providers, been to the ER or had a hospitalization- make sure to share the details with your providers. 

  1. Obtain vital signs.

If you are able to, it is helpful to obtain vital signs prior to your appointment. If you have an electronic blood pressure cuff, you can obtain blood pressure and heart rate. You can take your weight and temperature as well at home and report during your telemedicine visit. You can also take pictures of any rashes or skin lesions you have questions about. 

  1. Write down questions ahead of time.

The stress of a new type of visit can be a distraction when trying to remember all the things you may want to ask your physician. Writing down important questions you have for your physician ahead of time will help you remember them during your visit.

  1. At the end of your telemedicine visit, set up a follow-up visit as necessary.
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1632 Pine Street
Philadelphia, PA 19103
Phone: 215-735-7992
Fax: 215-735-7991
Email: info@rwwc.com

Hours

Monday – Friday:  8am – 8pm

Saturday: 9am – 2pm

Sunday: Closed

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